The Plan of Correction as a Management Tool

The provider plays a singular role in achieving and maintaining compliance.

The provider must know the requirements based on the state and federal regulations to provide services that meet those requirements. Therefore, all staff must learn the state licensure requirements, the federal certification requirements, and the State Standards for Participation within their areas of responsibility.

Staff knowledge and individual responsibility are key factors in achieving and maintaining compliance.

Participation in the CMS programs mandates that facilities take the initiative and responsibility for monitoring their own performance so that they are always in compliance.

The PoC is a valuable management tool because it requires facilities to:

  • Achieve and maintain compliance;
  • Ensure the underlying cause of the cited deficient practice does not recur;
  • Make changes that result in improved care delivery for individuals; and
  • Improve provider operations.