Conclusion

Most of the top deficiencies reoccur year to year. Knowing the most commonly cited certification deficiencies may help you anticipate issues and resolve them to maintain in compliance and avoid citation.

Regardless of your position in the agency, you can learn important and valuable information to improve your agency's service to patients.

In preparation of future surveys, agencies should review and implement their Quality Assessment and Performance Improvement (QAPI) plan to make self-determination of compliance, particularly in accordance with the most-frequently cited certification deficiencies.