Publications & Reports
All documents are in PDF format unless otherwise noted.
Annual Reports
- Ombudsman Annual Report SFY 2018-2019
- Ombudsman Annual Report SFY 2017-2018
- Ombudsman Annual Report SFY 2015-2016
- Ombudsmen in Assisted Living Facilities SFY 2018
- Ombudsmen in Assisted Living Facilities SFY 2017
Brochures
- Protecting Resident Rights: State Long-Term Care Ombudsman Program
- Protecting Resident Rights: State Long-Term Care Ombudsman Program - Spanish
- The Wrong Diagnosis: Did it Happen to You?
- The Wrong Diagnosis: Did it Happen to You? - Spanish
Fact Sheets
Resident Rights
- Assisted Living Facility Bill of Rights
- Assisted Living Facility Bill of Rights in Spanish
- Important Information about Discharge from a Nursing Facility
- Important Information about Discharge from a Nursing Facility in Spanish
- How to file a complaint with HHS about a nursing home - Bilingual
- Nursing facility residents' rights flyer
- Nursing facility residents' rights flyer in Spanish
- Nursing facility resident rights poster
- Nursing facility resident rights poster in Spanish
Training
Updated: April 28, 2021
The Office of the State Long-Term Care Ombudsman is independent of the Texas Health and Human Services system. This ensures the state ombudsman and all program representatives advocate for resident interests. Ombudsmen work to solve individual problems and to change policy and law to protect residents.
