HCSSA Joint Training Opportunities
| Seminar | Date/Time | Location | Fee | Class Availability |
|---|---|---|---|---|
| May 2025 | ||||
| Emergency Preparedness in HCSSAs (course description) |
Wednesday, May 7, 2025 10:00 AM - 12:00 PM |
Webinar (Class size: 200) |
Free | |
| Quality Assessment/Performance Improvement (QAPI) for HCSSAs (course description) |
Wednesday, May 21, 2025 10:00 AM - 11:00 AM |
Webinar (Class size: 200) |
Free | |
| Survey Process for Home and Community Support Services Agencies (HCSSAs) (course description) |
Wednesday, May 28, 2025 8:30 AM - 12:30 PM |
Health and Human Services Commission (HHSC) 1328 Oakhurst Dr Conference Room Wichita Falls, TX 76302 (Class size: 30) |
Free | |
| June 2025 | ||||
| Hurricane Season - Ready or Not! Preparedness for Home and Community Support Services Agencies (HCSSA) (course description) |
Tuesday, June 3, 2025 10:00 AM - 12:00 PM |
Webinar (Class size: 200) |
Free | |
| Managing Complaints in HCSSAs (course description) |
Monday, June 9, 2025 10:00 AM - 11:00 AM |
Webinar (Class size: 200) |
Free | |
| Survey Process for Home and Community Support Services Agencies (HCSSAs) (course description) |
Tuesday, June 17, 2025 8:30 AM - 12:30 PM |
Health and Human Services Commission (HHSC) 5155 Flynn Parkway Room: 102 Corpus Christi, TX 78411 (Class size: 30) |
Free | |
Continuing Education Information
A Certificate of Successful Completion will not be issued to anyone arriving late (late is defined as once the activity begins, registration closes at the time the activity begins), or returning late any amount of time following time designated for a break or lunch. Exceptions will not be made.
Texas Department of Aging and Disability Services-Regulatory Services Division approves HCSSA initial administrator and continuing administrator hours in accordance with 40 TAC §97.259 and §97.260 state licensure rules.
Course Descriptions
Emergency Preparedness in HCSSAs
To most people, emergency preparedness simply means getting ready for emergencies before they happen. However, preparedness is only part of the entire emergency preparedness and response process. The goal of emergency preparedness is to simplify decision-making during emergencies. The emergency preparedness and response process incorporate the means to rapidly identify, evaluate and react to a wide spectrum of emergencies and emergency conditions.
This two-hour webinar will focus on HCSSA responsibilities to follow program rules and ensure client safety during an emergency.
The webinar will not be recorded. Participants must attend the entire training to receive a certificate for 2 administrator clock hours. Email questions to LTCRPolicy@hhs.texas.gov.us
HCSSA Plan of Care
Patients and clients are accepted for treatment on the reasonable expectation that the HCSSA can meet the patient’s medical, nursing, rehabilitative and social needs in his or her place of residence. Each patient or client must receive an individualized written plan of care, including any revisions or additions.
This 60-minute webinar will focus on the development of the plan of care, a plan of care’s components, and the coordination of services required to provide the highest quality of care.
Credit for Administrators and Alternate Administrators - Please read carefully
- Participants must attend the entire training to receive a certificate for 1 administrator clock hour (For example…do not log off early &/or sign on late).
- Participant attendance times will be reviewed before clock hour certificates are awarded.
- Participants must complete the evaluation after the training to receive clock hours.
- Certificates will be sent by email after attendance time & evaluation criteria confirmed to be met.
- You must have provided your legal name & a valid email address to receive the certificate.
- HHSC is not responsible for technical problems participants may experience.
- Each participant will receive an individual registration link to use; only the registered participant will receive credit for attending. Do not share your link; participation time will not calculate.
- No CEUs are provided.
Email questions to ltcrpolicy@hhs.texas.gov.
Hurricane Season - Ready or Not! Preparedness for Home and Community Support Services Agencies (HCSSA)
This 2-hour webinar focuses on aspects of emergency preparedness and response in HCSSA agencies and facilities, with attention to preparing for hurricane season. Instruction provides guidance for Administrators, RNs, LVNs, SWs CNAs, and other staff members responsible for emergency preparedness and response, with the goal of ensuring the health and well-being of individuals under the agency or facility’s care during a hurricane. Topics include the state and federal requirements of emergency preparedness including the risk assessment, the phases of emergency management, and the core elements required for an emergency plan.
Registered Nurses earn 1.25 contact hours upon successful completion of this activity.
1.50 clock hours for Home and Community Support Services Agencies Administrators.
2.00 clock hours for all other attendees.
Incident Reporting & Investigations for HCSSAs
Survey findings of violations related to incident reporting are consistently cited in the top 10 licensure violations for HCSSAs. This 60-minute webinar will focus on the HCSSA’s responsibility related to reporting and investigating alleged incidents of abuse, neglect and exploitation. The webinar will not be recorded. No certificates, continuing education credits or administrator clock hours will be provided. Email questions to LTCRPolicy@hhs.texas.gov
Infection Control Basics for HCSSAs
This webinar outlines standard and transmission-based precautions needed to prevent the spread of infection, demonstrates how to utilize PPE for optimal protection and discusses the benefits of vaccination..
The webinar will not be recorded. No certificates, continuing education credits or administrator clock hours will be provided. Email questions to ltcrpolicy@hhs.texas.gov.
Managing Complaints in HCSSAs
This webinar was designed for service providers of home and community support services agencies (HCSSA) to facilitate an understanding of how to manage and reduce complaints received. The webinar will not be recorded. Participants must attend the entire training to receive a certificate for 1 administrator clock hour.
Person Centered Services in Home Health Agencies
Scope of Course In part, HB 4001 adds habilitation to the types of services that may be provided by a HCSSA. HB 4001 also directs HHSC to provide training relating to the provision of person-centered services and establishes person-centered service delivery as a component of quality of care in HCSSAs. This course will focus on person-centered services and the person-directed planning process with specific attention to service delivery and planning in HHAs. The webinar will not be recorded. Participants must attend the entire training to receive a certificate. Email questions to LTCRPolicy@hhs.texas.gov.us
Quality Assessment/Performance Improvement (QAPI) for HCSSAs
Survey findings of violations related to QAPI are consistently cited in the top 10 licensure violations for HCSSAs. This 60-minute webinar will focus on the HCSSA’s responsibility to maintain a QAPI program that is ongoing and focused on measurable outcomes.
The webinar will not be recorded. No certificates, continuing education credits or administrator clock hours will be provided. Email questions to LTCRPolicy@hhs.texas.gov.us.
Role of the HCSSA Administrator
This s 90-minute webinar will focus on the role of the HCSSA Administrator including administrative responsibilities, qualifications, and conditions for employment. The webinar will not be recorded. Participants must attend the entire training to receive a certificate for 1.5 administrator clock hours. Email questions to kendrea.beal@hhs.texas.gov
Survey Process for Home and Community Support Services Agencies (HCSSAs)
The goal of this course is to give HCSSA providers a detailed overview of what to expect during the survey process. The course also addresses provider responsibilities and expectations during the survey, surveyor review of key documents (such as client records and personnel files). Finally, the course reviews key systems, such as QAPI and emergency preparedness. This course includes written exercises and role play activities. Length: 4 hours and 30 minutes
For additional information, please email LTCRJointTraining@hhs.texas.gov.