1.6: Key Considerations
• Listen. Always listen carefully to what participants have to say.
• Guide. Guide and encourage the groups' participation.
• Communicate. Ensure that the information presented is clear and that people are ready to move forward. Do not wait for someone to ask a question, observe body language and facial expressions.
• Facilitate a Learning Environment. Create a comfortable and safe environment for participants.
• Anticipate Variety. Be prepared to handle people with different opinions and situations. Make sure that the tone is always respectful. While participants may disagree, everyone should feel safe and welcome to participate.
• Be Aware and Flexible. Be aware of the different backgrounds of your participants and make any necessary modifications to reach the specific needs of your class group.
• Be Organized. Arrive early and be prepared.
• Answer Questions. If you do not know the answer to a participant's question, acknowledge that you will follow up after the session.
